UPSC MainsMANAGEMENT-PAPER-I201210 Marks
Q9.

Why is corporate social responsibility (CSR) increasingly becoming important for businesses ?

How to Approach

This question requires a multi-faceted answer exploring the evolving importance of CSR. The approach should begin by defining CSR and outlining its historical context. Then, it should delve into the various drivers – stakeholder expectations, regulatory pressures, business benefits, and global trends – that are making CSR increasingly crucial. The answer should be structured around these drivers, providing examples to illustrate each point. Finally, it should acknowledge potential challenges and the future trajectory of CSR.

Model Answer

0 min read

Introduction

Corporate Social Responsibility (CSR) refers to a company’s commitment to operate in an economically, socially, and environmentally sustainable manner while recognizing its responsibility to all stakeholders. Historically viewed as philanthropic activity, CSR has undergone a significant transformation. The late 20th and early 21st centuries witnessed a growing awareness of the interconnectedness between business operations and societal well-being. This shift, coupled with increasing scrutiny from consumers, investors, and governments, has propelled CSR from a ‘good-to-have’ to a ‘must-have’ for businesses seeking long-term success and sustainability. The enactment of Section 135 of the Companies Act, 2013 in India, mandating CSR spending for certain companies, further solidified its importance.

Drivers of Increasing Importance of CSR

Several factors are contributing to the growing importance of CSR for businesses. These can be broadly categorized into stakeholder expectations, regulatory pressures, business benefits, and global trends.

1. Stakeholder Expectations

  • Consumer Activism: Consumers are increasingly conscious of the social and environmental impact of their purchasing decisions. They actively seek out brands that align with their values and are willing to boycott those that don’t. For example, the backlash against fast fashion brands due to concerns about labor practices and environmental pollution demonstrates this trend.
  • Investor Pressure: Environmental, Social, and Governance (ESG) investing is gaining momentum. Investors are incorporating ESG factors into their investment decisions, demanding greater transparency and accountability from companies. According to a 2023 report by Bloomberg Intelligence, ESG assets are projected to exceed $53 trillion by 2025.
  • Employee Engagement: Employees, particularly millennials and Gen Z, are more likely to work for companies with strong CSR commitments. A purpose-driven work environment boosts morale, productivity, and retention rates.

2. Regulatory Pressures

  • Mandatory CSR Legislation: As mentioned earlier, India’s Companies Act, 2013, Section 135, mandates that companies with a net worth of INR 500 crore or more, or a turnover of INR 1000 crore or more, or a net profit of INR 5 crore or more, spend at least 2% of their average net profit on CSR activities.
  • Environmental Regulations: Stricter environmental regulations, such as those related to carbon emissions and waste management, are forcing companies to adopt more sustainable practices. The introduction of carbon pricing mechanisms in several countries is a prime example.
  • Reporting Requirements: Increasingly, governments are requiring companies to disclose their environmental and social performance through sustainability reports, enhancing transparency and accountability.

3. Business Benefits

  • Enhanced Reputation and Brand Value: Strong CSR initiatives can significantly enhance a company’s reputation and brand image, leading to increased customer loyalty and market share.
  • Risk Management: Proactive CSR can help companies identify and mitigate potential risks related to environmental damage, social unrest, and regulatory non-compliance.
  • Innovation and Efficiency: Pursuing sustainable practices often leads to innovation in products, processes, and business models, resulting in cost savings and increased efficiency.
  • Access to Capital: Companies with strong ESG performance often have easier access to capital and can secure funding at lower rates.

4. Global Trends

  • Sustainable Development Goals (SDGs): The United Nations’ SDGs provide a framework for businesses to align their CSR efforts with global development priorities.
  • Climate Change Concerns: Growing awareness of climate change is driving companies to reduce their carbon footprint and invest in renewable energy sources.
  • Supply Chain Responsibility: Companies are increasingly being held accountable for the social and environmental practices of their suppliers.

Challenges to CSR Implementation

Despite the growing importance of CSR, several challenges hinder its effective implementation. These include a lack of clear standards and metrics, difficulties in measuring social impact, concerns about ‘greenwashing’ (making misleading claims about environmental benefits), and the potential for CSR to be seen as a distraction from core business objectives.

Conclusion

Corporate Social Responsibility is no longer a peripheral activity but a core business imperative. Driven by evolving stakeholder expectations, regulatory pressures, tangible business benefits, and global trends, CSR is becoming increasingly vital for long-term sustainability and success. While challenges remain, the future of CSR lies in integrating it seamlessly into business strategy, fostering genuine impact, and embracing transparency and accountability. Companies that prioritize CSR will be better positioned to navigate the complexities of the 21st-century business landscape and contribute to a more equitable and sustainable world.

Answer Length

This is a comprehensive model answer for learning purposes and may exceed the word limit. In the exam, always adhere to the prescribed word count.

Additional Resources

Key Definitions

ESG Investing
Environmental, Social, and Governance (ESG) investing is an approach to investing that considers environmental, social, and governance factors alongside financial factors in the investment decision-making process.
Greenwashing
Greenwashing is the practice of conveying a false impression or providing misleading information about how a company’s products are environmentally sound.

Key Statistics

In 2022, global CSR spending by companies exceeded $250 billion.

Source: Boston Consulting Group (BCG) - Knowledge cutoff 2023

87% of consumers say companies should address social and environmental issues.

Source: Deloitte Global Millennial Survey, 2021

Examples

Patagonia

Patagonia, the outdoor apparel company, is renowned for its strong commitment to environmental sustainability. It donates 1% of its sales to environmental organizations and actively advocates for environmental protection. Their "Worn Wear" program encourages customers to repair and reuse their clothing, reducing waste.

Frequently Asked Questions

Is CSR just about philanthropy?

No, while philanthropy is a component of CSR, it's much broader. CSR encompasses a company’s entire relationship with its stakeholders, including environmental sustainability, ethical labor practices, and responsible sourcing.

Topics Covered

ManagementEthicsBusinessCSRSustainabilityStakeholder Management