UPSC MainsMANAGEMENT-PAPER-II20165 Marks
Q14.

Question 14

A department store had forecast the sales of ₹ 1,10,000 for last week. The actual sales turned out to be ₹ 1,25,000. Given a = 0.1, what is the forecast for this week? If sales this week turn out to be ₹ 1,20,000, what is the forecast for the next week?

How to Approach

This question tests the understanding of exponential smoothing, a time series forecasting technique. The approach should involve clearly stating the formula for single exponential smoothing, applying it to calculate the forecast for this week, and then applying it again to calculate the forecast for the next week. The value of 'alpha' (smoothing constant) is given, and the calculations should be shown step-by-step. The answer should demonstrate a practical application of a fundamental forecasting method.

Model Answer

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Introduction

Forecasting is a crucial aspect of inventory management, production planning, and overall business strategy. Accurate forecasts enable organizations to optimize resource allocation and minimize costs. Exponential smoothing is a widely used time series forecasting method that assigns exponentially decreasing weights to past observations. This method is particularly useful when historical data exhibits a trend or seasonality, but in this case, we are dealing with a simple application without considering trend or seasonality. The smoothing constant, denoted by 'alpha', determines the weight given to the most recent observation.

Understanding Exponential Smoothing

Exponential smoothing is a forecasting technique that uses weighted averages of past data. The formula for a single exponential smoothing forecast (Ft+1) is:

Ft+1 = αAt + (1 - α)Ft

Where:

  • Ft+1 is the forecast for the next period
  • α is the smoothing constant (0 < α < 1)
  • At is the actual value for the current period
  • Ft is the forecast for the current period

Calculating the Forecast for This Week

Given:

  • Forecast for last week (Ft) = ₹ 1,10,000
  • Actual sales for last week (At) = ₹ 1,25,000
  • Smoothing constant (α) = 0.1

Applying the formula to calculate the forecast for this week (Ft+1):

Ft+1 = 0.1 * 1,25,000 + (1 - 0.1) * 1,10,000

Ft+1 = 12,500 + 0.9 * 1,10,000

Ft+1 = 12,500 + 99,000

Ft+1 = ₹ 1,11,500

Therefore, the forecast for this week is ₹ 1,11,500.

Calculating the Forecast for the Next Week

Now, let's assume the actual sales for this week (At) turn out to be ₹ 1,20,000. We need to calculate the forecast for the next week (Ft+2).

Given:

  • Forecast for this week (Ft) = ₹ 1,11,500 (calculated above)
  • Actual sales for this week (At) = ₹ 1,20,000
  • Smoothing constant (α) = 0.1

Applying the formula to calculate the forecast for the next week (Ft+2):

Ft+2 = 0.1 * 1,20,000 + (1 - 0.1) * 1,11,500

Ft+2 = 12,000 + 0.9 * 1,11,500

Ft+2 = 12,000 + 1,00,350

Ft+2 = ₹ 1,12,350

Therefore, the forecast for the next week is ₹ 1,12,350.

Sensitivity Analysis of Alpha

The value of alpha significantly impacts the forecast. A higher alpha gives more weight to recent observations, making the forecast more responsive to changes in demand. Conversely, a lower alpha gives more weight to past observations, resulting in a smoother forecast. Choosing the optimal alpha value often involves minimizing the Mean Absolute Deviation (MAD) or Mean Squared Error (MSE) using historical data.

Conclusion

In conclusion, using the single exponential smoothing method with a smoothing constant of 0.1, the forecast for this week is ₹ 1,11,500, and the forecast for the next week, given actual sales of ₹ 1,20,000 this week, is ₹ 1,12,350. This demonstrates a simple yet effective technique for short-term forecasting. The accuracy of these forecasts depends heavily on the stability of the underlying demand pattern and the appropriate selection of the smoothing constant.

Answer Length

This is a comprehensive model answer for learning purposes and may exceed the word limit. In the exam, always adhere to the prescribed word count.

Additional Resources

Key Definitions

Time Series
A sequence of data points indexed in time order. Time series data is commonly used in forecasting and analysis of trends and patterns over time.
Smoothing Constant (α)
A value between 0 and 1 that determines the weight given to the most recent observation in exponential smoothing. A higher α gives more weight to recent data, while a lower α gives more weight to past data.

Key Statistics

Retail sales in India are projected to reach US$ 1.3 trillion by 2025 (IBEF Report, 2023).

Source: IBEF Report, 2023

The Indian e-commerce market is expected to reach $111.40 billion by 2027 (Statista, 2023).

Source: Statista, 2023

Examples

Inventory Management at Walmart

Walmart utilizes sophisticated forecasting techniques, including exponential smoothing, to manage its vast inventory and ensure products are available when and where customers need them. This minimizes stockouts and reduces holding costs.

Frequently Asked Questions

What are the limitations of exponential smoothing?

Exponential smoothing is best suited for data with no significant trend or seasonality. It also requires careful selection of the smoothing constant (alpha) to achieve optimal results. It doesn't provide confidence intervals for forecasts.