UPSC MainsPSYCHOLOGY-PAPER-I201610 Marks150 Words
हिंदी में पढ़ें
Q18.

Explain the contribution of Salovey and Mayer with regard to the concept of emotional intelligence.

How to Approach

This question requires a focused answer on the contributions of Salovey and Mayer to the field of Emotional Intelligence (EI). The answer should define EI as conceptualized by them, detail their ability-based model (the four branches), and highlight its significance. Structure the answer by first defining EI, then explaining the four branches of their model with examples, and finally, briefly mentioning the impact of their work. Avoid delving into other models of EI (like Goleman’s mixed model) to stay within the word limit.

Model Answer

0 min read

Introduction

Emotional Intelligence (EI), the ability to perceive, understand, manage, and utilize emotions, has gained prominence in psychology. While the concept existed previously, it was Peter Salovey and John D. Mayer who formally conceptualized EI as a distinct form of intelligence in the early 1990s. Their work moved beyond simply acknowledging the importance of emotions and proposed a scientifically grounded framework for understanding and measuring emotional abilities. This framework, initially presented in their 1990 article “Emotional Intelligence,” laid the foundation for subsequent research and popularization of the concept.

Salovey and Mayer’s Ability-Based Model of Emotional Intelligence

Salovey and Mayer proposed that EI isn’t merely personality traits, but a set of cognitive abilities. Their model is hierarchical, comprising four distinct branches, building upon each other in complexity:

1. Perceiving Emotions

This is the most basic level, involving the ability to accurately identify emotions in oneself and others. This includes recognizing emotional expressions in faces, body language, and even art. For example, accurately identifying sadness in a friend’s voice or recognizing frustration in a colleague’s body language.

2. Using Emotions to Facilitate Thought

This branch focuses on leveraging emotions to enhance cognitive processes like problem-solving and decision-making. Emotions can direct attention, prioritize information, and motivate action. For instance, feeling anxious before an exam can motivate focused study, or using a positive mood to brainstorm creative solutions.

3. Understanding Emotions

This involves comprehending the complexities of emotions, including their causes, consequences, and relationships to each other. It includes understanding emotional transitions and recognizing that emotions can be complex and multifaceted. An example would be understanding why someone might feel angry after experiencing a loss, or recognizing that jealousy often stems from insecurity.

4. Managing Emotions

This is the highest level of EI, involving the ability to regulate one’s own emotions and influence the emotions of others. This doesn’t mean suppressing emotions, but rather modulating them appropriately. This could involve calming oneself down when feeling overwhelmed, or comforting a friend who is upset. Effective management also includes knowing when to express emotions and when to hold them back.

Significance of their Contribution

Salovey and Mayer’s work was pivotal in establishing EI as a legitimate area of psychological research. Their ability-based model provided a framework for developing standardized tests, like the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT), to measure EI objectively. This contrasted with earlier, more subjective assessments. Their research demonstrated that EI is distinct from traditional measures of intelligence (IQ) and can predict important life outcomes, such as academic success, workplace performance, and social relationships.

Furthermore, their model emphasized the cognitive components of emotional processing, moving away from purely personality-based approaches. This allowed for the development of interventions aimed at improving emotional skills, rather than simply identifying emotional traits.

Conclusion

Salovey and Mayer’s contribution to the field of psychology was groundbreaking. By defining emotional intelligence as a set of cognitive abilities and outlining a four-branch model, they provided a scientific foundation for understanding and measuring this crucial aspect of human intelligence. Their work continues to influence research and practice in areas ranging from education and leadership development to mental health and well-being, solidifying EI’s place as a vital component of overall human functioning.

Answer Length

This is a comprehensive model answer for learning purposes and may exceed the word limit. In the exam, always adhere to the prescribed word count.

Additional Resources

Key Definitions

Emotional Intelligence (EI)
The ability to perceive, understand, manage, and use emotions. It involves recognizing emotions in oneself and others, using emotions to facilitate thought, understanding emotional meanings, and regulating emotions effectively.
MSCEIT
Mayer-Salovey-Caruso Emotional Intelligence Test. A standardized, ability-based assessment of emotional intelligence developed by Mayer, Salovey, and Caruso.

Key Statistics

Studies suggest that EI accounts for approximately 58% of performance in all types of jobs.

Source: Daniel Goleman, *Emotional Intelligence* (1995)

Research indicates a correlation of 0.20 to 0.30 between EI and job performance, suggesting a moderate but significant relationship.

Source: Bradberry & Greaves, *Emotional Intelligence 2.0* (2009)

Examples

Leadership and EI

Effective leaders often demonstrate high EI. They can understand the emotional needs of their team members, motivate them effectively, and navigate challenging interpersonal dynamics. For example, a leader who recognizes a team member is struggling with burnout can offer support and adjust workloads accordingly.

Frequently Asked Questions

Is EI fixed, or can it be developed?

Unlike IQ, which is relatively stable, EI can be developed through training and practice. Interventions focusing on emotional awareness, regulation, and empathy have shown to improve EI scores.

Topics Covered

PsychologyPersonalityEmotional IntelligenceEmotional PerceptionEmotional UnderstandingEmotional Management