UPSC MainsMANAGEMENT-PAPER-I202115 Marks
Q7.

Enumerate the nine most identified power tactics. Discuss their relative effectiveness.

How to Approach

This question requires a detailed understanding of organizational behaviour and power dynamics. The approach should involve first defining power tactics, then enumerating the nine most identified ones (drawing from sources like French & Raven’s work), and finally, discussing their relative effectiveness based on situational factors. A comparative analysis, potentially using a table, would be beneficial. Focus on practical application and examples to demonstrate understanding.

Model Answer

0 min read

Introduction

Power tactics are the ways individuals attempt to influence others in an organizational setting. Understanding these tactics is crucial for effective leadership and management, as they shape workplace dynamics, decision-making processes, and overall organizational performance. While power itself is the potential to influence, power tactics are the *actions* taken to realize that potential. French and Raven (1959) initially identified five bases of power, which have since been expanded upon to identify a wider range of tactics used to exert influence. This answer will enumerate nine commonly identified power tactics and assess their relative effectiveness, acknowledging that effectiveness is highly context-dependent.

Nine Identified Power Tactics

Based on research in organizational behaviour, particularly building upon the work of French & Raven and subsequent studies, nine key power tactics are frequently identified:

  • Rational Persuasion: Using logical arguments and factual evidence to convince someone.
  • Inspirational Appeals: Appealing to someone’s values, ideals, or emotions to gain support.
  • Consultation: Seeking someone’s participation in making a decision or planning for the future.
  • Ingratiation: Using flattery, praise, or friendly behaviour to make someone like you.
  • Exchange: Offering to trade favours or resources to gain compliance.
  • Personal Appeals: Asking someone to do something based on friendship or loyalty.
  • Coalitions: Seeking the support of others to bolster your request.
  • Pressure: Using demands, threats, or intimidation to get someone to comply.
  • Legitimating Tactics: Claiming authority or highlighting one’s official position to justify a request.

Relative Effectiveness of Power Tactics

The effectiveness of each tactic varies significantly depending on factors such as the organizational culture, the relationship between the influencer and the target, and the nature of the request. Here’s a comparative assessment:

Power Tactic Effectiveness (High/Medium/Low) Situational Factors Potential Drawbacks
Rational Persuasion High Requests are important, target is analytical, evidence is strong. Time-consuming, may not work on emotionally driven individuals.
Inspirational Appeals Medium-High Target shares values with influencer, request aligns with organizational mission. Can be perceived as manipulative if insincere.
Consultation High Target values input, request requires buy-in, fosters collaboration. Can be slow, may lead to conflict if opinions differ.
Ingratiation Medium Building rapport, initial stages of influence. Can be seen as insincere or manipulative, loses effectiveness over time.
Exchange Medium-High Clear mutual benefit, transactional relationships. Can create a sense of obligation, may not work for long-term commitment.
Personal Appeals Medium Strong personal relationship, request is relatively small. Can strain relationships if overused, inappropriate for professional settings.
Coalitions Medium-High Request is controversial, influencer lacks authority. Can create factions, may backfire if coalition is exposed.
Pressure Low-Medium Immediate compliance is critical, influencer has significant power. Damages relationships, creates resentment, can lead to retaliation.
Legitimating Tactics Medium Influencer has legitimate authority, request aligns with organizational rules. Can be ineffective if target questions the legitimacy of the authority.

Factors Influencing Effectiveness

Several factors moderate the effectiveness of these tactics:

  • Organizational Culture: A collaborative culture favours tactics like consultation, while a hierarchical culture may respond better to legitimating tactics.
  • Relationship Quality: Strong relationships support tactics like personal appeals and consultation, while weaker relationships may require more assertive tactics.
  • Target’s Personality: Individuals with different personality traits (e.g., agreeableness, conscientiousness) will respond differently to various tactics.
  • Severity of the Request: Larger requests generally require more persuasive tactics, while smaller requests can be achieved with simpler approaches.

Research by Kip Williams et al. (2005) highlights the importance of perceived power dynamics. Individuals with higher perceived power are more likely to use tactics like pressure, while those with lower perceived power tend to rely on tactics like ingratiation.

Conclusion

In conclusion, the nine power tactics discussed – rational persuasion, inspirational appeals, consultation, ingratiation, exchange, personal appeals, coalitions, pressure, and legitimating tactics – represent a diverse toolkit for influencing others. Their effectiveness is not absolute but contingent upon a complex interplay of situational factors. Effective leaders and managers understand these nuances and adapt their approach accordingly, prioritizing tactics that build trust, foster collaboration, and align with ethical principles. A nuanced understanding of power dynamics is essential for navigating organizational complexities and achieving desired outcomes.

Answer Length

This is a comprehensive model answer for learning purposes and may exceed the word limit. In the exam, always adhere to the prescribed word count.

Additional Resources

Key Definitions

Power
The capacity to influence the behaviour of others, to get people to do things they otherwise wouldn’t do.
Influence
The process of affecting someone’s thoughts, feelings, or behaviour. It is broader than power, as it doesn’t necessarily involve coercion.

Key Statistics

A study by Pfeffer (1977) found that individuals who effectively use power tactics are more likely to achieve career success.

Source: Pfeffer, J. (1977). The ambiguity of leadership. Harvard University Press.

Research suggests that approximately 70% of influence attempts in organizations are unsuccessful (Yukl, 2013).

Source: Yukl, G. A. (2013). Leadership in organizations. Pearson Education.

Examples

Steve Jobs and Rational Persuasion

Steve Jobs was renowned for his ability to persuade others through rational arguments and compelling presentations, often focusing on the user experience and the potential of Apple’s products. He would meticulously present data and logical reasoning to convince his team and investors.

Frequently Asked Questions

Are some power tactics inherently unethical?

Tactics like pressure and manipulation are generally considered unethical as they rely on coercion and disregard the autonomy of the target. Ethical influence focuses on persuasion, collaboration, and mutual benefit.

Topics Covered

ManagementLeadershipOrganizational BehaviourInfluence tacticsPower dynamicsPolitical skillsNegotiationConflict