Model Answer
0 min readIntroduction
Aggression, defined as any behaviour directed towards another person with the intent to cause harm – physically, verbally, or psychologically – is a complex phenomenon influenced by a multitude of factors. Workplace aggression, ranging from subtle forms like ostracism to overt acts of violence, poses significant challenges to organizational productivity and employee well-being. Investigating gender differences in aggressive behaviour requires a nuanced approach, considering both biological and socio-cultural influences. While both men and women can exhibit aggression, the *expression* of aggression often differs. Therefore, selecting the most appropriate research method is crucial for obtaining valid and reliable data.
Methods for Investigating Gender Differences in Workplace Aggression
Several research methods could be employed to investigate this question, each with its own advantages and disadvantages:
- Experimental Method: This involves manipulating an independent variable (e.g., provocation) and measuring its effect on a dependent variable (e.g., aggressive response). While allowing for causal inferences, creating realistic workplace scenarios and ethically justifying provocation can be challenging. Gender could be a participant characteristic being measured.
- Correlational Method: This examines the relationship between two or more variables (e.g., gender and aggression scores). It’s useful for identifying associations but cannot establish causality. Self-report measures of aggression are prone to social desirability bias.
- Observational Method: This involves observing and recording behaviour in a natural setting (e.g., workplace meetings). It offers ecological validity but can be time-consuming and susceptible to observer bias. Covert observation raises ethical concerns about informed consent.
- Survey Method: This uses questionnaires to collect data from a large sample. It’s cost-effective and allows for anonymity, but relies on self-report data, which can be inaccurate.
Justification: The Observational Method – Most Appropriate
Considering the complexities of workplace aggression and the need for ecologically valid data, the observational method, specifically naturalistic observation, is the most appropriate. Here’s why:
- Ecological Validity: Observing behaviour in a real workplace setting minimizes artificiality and increases the likelihood that the observed aggression reflects actual behaviour.
- Reduced Reactivity: While complete covert observation is ethically problematic, a degree of unobtrusiveness can reduce reactivity (participants altering their behaviour because they know they are being observed).
- Capturing Subtle Aggression: Observational methods can capture subtle forms of aggression (e.g., nonverbal cues, passive-aggressive behaviour) that might be missed by self-report measures.
- Gendered Expression: Observational studies can better capture how aggression *manifests* differently in men and women – for example, men might be more likely to exhibit physical aggression, while women might engage in relational aggression (harming social relationships).
Addressing Potential Biases and Ethical Considerations
To mitigate biases, several steps are crucial:
- Structured Observation: Using a pre-defined coding scheme with clear behavioural categories reduces observer subjectivity.
- Inter-Rater Reliability: Multiple observers should independently code the same behaviour to ensure consistency.
- Informed Consent: Participants should be informed about the study's purpose and their right to withdraw, even if complete transparency compromises naturalness. Anonymity and confidentiality must be guaranteed.
- Ethical Review Board Approval: The study protocol should be reviewed and approved by an institutional ethics review board.
Combining Methods for a Comprehensive Understanding
While observational methods are most appropriate, combining them with other methods can provide a more comprehensive understanding. For example, following up observational data with semi-structured interviews can provide insights into the motivations behind observed aggressive behaviours. A survey could be used to gather demographic data and broader attitudes towards workplace conflict.
| Method | Strengths | Weaknesses | Relevance to Question |
|---|---|---|---|
| Experimental | Causality, Control | Artificiality, Ethical Concerns | Limited due to ethical and practical constraints. |
| Correlational | Large Samples, Efficiency | No Causality, Self-Report Bias | Useful for initial exploration, but limited. |
| Observational | Ecological Validity, Captures Subtle Behaviour | Time-Consuming, Observer Bias | Most appropriate for naturalistic study of aggression. |
| Survey | Cost-Effective, Anonymity | Self-Report Bias, Superficial Data | Useful for demographic data and attitudes. |
Conclusion
In conclusion, while various research methods can contribute to understanding gender differences in workplace aggression, the observational method, particularly naturalistic observation with careful attention to ethical considerations and bias mitigation, offers the most ecologically valid and nuanced approach. Combining this method with qualitative interviews and supplementary survey data can provide a comprehensive understanding of this complex phenomenon, ultimately informing strategies to create a safer and more productive work environment. Further research should focus on longitudinal studies to examine the development of aggressive behaviours over time.
Answer Length
This is a comprehensive model answer for learning purposes and may exceed the word limit. In the exam, always adhere to the prescribed word count.