UPSC MainsMANAGEMENT-PAPER-II20224 Marks
Q12.

What is 'time and motion study'?

How to Approach

This question requires a detailed explanation of 'time and motion study'. The answer should begin with a clear definition, followed by a discussion of its principles, methods, benefits, limitations, and evolution. It's crucial to highlight its relevance in operations management and industrial engineering. A structured approach, using headings and subheadings, will enhance clarity. Mentioning historical context (Taylorism) and modern applications will demonstrate a comprehensive understanding.

Model Answer

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Introduction

‘Time and Motion Study’ is a scientific technique comprising the observation and recording of the time taken to complete a task, and the study of the motions used to perform it. Developed by Frederick Winslow Taylor in the late 19th and early 20th centuries as part of ‘Scientific Management’, it aims to identify inefficiencies and optimize work processes. Initially focused on physical labor, the principles have evolved to encompass cognitive tasks and are now integral to lean manufacturing, process improvement, and ergonomics. Understanding this study is crucial for enhancing productivity, reducing costs, and improving workplace safety.

Principles of Time and Motion Study

The core principles underpinning time and motion study revolve around analyzing work to eliminate waste and improve efficiency. These include:

  • Replace Rule of Thumb with Science: Instead of relying on traditional methods, scientific analysis should dictate work procedures.
  • Scientific Selection and Training of Workers: Matching workers to tasks based on their capabilities and providing thorough training.
  • Cooperation between Management and Workers: Collaboration to implement and refine optimized work processes.
  • Equal Division of Work and Responsibility: Clear delineation of roles and responsibilities between management and workers.

Methods of Time and Motion Study

Time Study

Time study involves breaking down a job into its elemental motions, timing each motion with a stopwatch, and determining the standard time required to complete the task. This standard time includes allowances for personal needs, fatigue, and unavoidable delays.

  • Direct Timing: Observing and timing the task directly using a stopwatch.
  • Predetermined Motion Time Systems (PMTS): Using established tables of standard times for basic human motions (e.g., reach, grasp, move). Methods-Time Measurement (MTM) is a prominent PMTS.

Motion Study

Motion study focuses on analyzing the movements involved in a task to identify and eliminate unnecessary motions. Frank and Lillian Gilbreth, pioneers in motion study, developed ‘Therbligs’ – 18 fundamental hand motions used to analyze work.

  • Process Chart: A diagram illustrating the sequence of operations, inspections, transportation, delays, and storage involved in a process.
  • Flow Diagram: A visual representation of the physical movement of materials and people in a work area.
  • Micromotion Study: Using high-speed cameras to record and analyze movements in detail.

Benefits of Time and Motion Study

  • Increased Productivity: Optimized work processes lead to higher output.
  • Reduced Costs: Eliminating waste and improving efficiency lowers production costs.
  • Improved Workplace Design: Motion study helps in designing ergonomic workstations.
  • Fairer Work Standards: Standard times provide a basis for fair performance evaluation.
  • Enhanced Safety: Reducing unnecessary motions minimizes the risk of injuries.

Limitations of Time and Motion Study

  • Dehumanizing Aspects: Critics argue it treats workers as machines, ignoring their psychological and social needs.
  • Difficulty with Complex Tasks: Applying the techniques to tasks involving significant cognitive effort can be challenging.
  • Worker Resistance: Workers may resist changes perceived as increasing workload or reducing autonomy.
  • Context Specificity: Standard times are specific to the work environment and may not be transferable.

Evolution and Modern Applications

While rooted in Taylorism, time and motion study has evolved. Modern applications integrate it with other techniques like Lean Manufacturing, Six Sigma, and Value Stream Mapping. It’s now used not only in manufacturing but also in service industries, healthcare, and office environments. The focus has shifted from solely maximizing output to improving overall process efficiency and worker well-being.

Technique Focus Modern Application
Time Study Determining standard time Work measurement, capacity planning
Motion Study Eliminating unnecessary motions Ergonomic design, process optimization
Lean Manufacturing Waste reduction Continuous improvement, value stream mapping

Conclusion

Time and Motion Study, despite its historical criticisms, remains a foundational technique in operations management and industrial engineering. Its principles of scientific analysis and process optimization continue to be relevant in today’s dynamic business environment. While acknowledging the need for a human-centered approach, organizations can leverage these techniques to enhance productivity, reduce costs, and improve workplace conditions. The integration of time and motion study with modern methodologies like Lean and Six Sigma ensures its continued applicability in driving operational excellence.

Answer Length

This is a comprehensive model answer for learning purposes and may exceed the word limit. In the exam, always adhere to the prescribed word count.

Additional Resources

Key Definitions

Therbligs
Therbligs are 18 fundamental hand motions (e.g., search, find, select, grasp, transport loaded) identified by Frank and Lillian Gilbreth used to analyze work processes.
Standard Time
Standard time is the total time required to perform a job, including allowances for personal needs, fatigue, unavoidable delays, and machine downtime.

Key Statistics

A study by the Association for Manufacturing Technology (AMT) in 2022 showed that companies implementing advanced work measurement techniques (including time and motion study) experienced an average productivity increase of 15%.

Source: Association for Manufacturing Technology (AMT), 2022

According to a report by the Bureau of Labor Statistics (US), productivity in the manufacturing sector increased by 2.3% in 2023, partially attributed to the adoption of advanced work measurement techniques.

Source: Bureau of Labor Statistics (US), 2023

Examples

Toyota Production System

Toyota’s renowned Production System heavily utilizes principles derived from time and motion study, particularly in its focus on eliminating ‘Muda’ (waste) through standardized work and continuous improvement (Kaizen).

Frequently Asked Questions

Is Time and Motion Study still relevant in the age of automation?

Yes, even with automation, understanding the fundamental motions and time required for tasks is crucial for designing efficient automated systems and optimizing human-machine interaction.

Topics Covered

Operations ManagementIndustrial EngineeringManagementWork StudyEfficiencyProductivity