UPSC MainsMANAGEMENT-PAPER-II201510 Marks
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Q2.

Production Process Analysis & Bottleneck

Consider a production process given below involving processing in four workstations S1, S2, S3, S4. The processing time for processing one unit of product in each of the workstations is given in table below. You can ignore the move time between the workstations. As shown in the figure, 2 units of S2 are available. (i) How many units are produced in an 8 hour day ? (ii) If the processing time in S3 is reduced to 8 minutes, will there be any reduction in work in process ? Why?

How to Approach

This question tests understanding of bottleneck analysis and its impact on Work-In-Process (WIP). The approach should involve calculating throughput based on the bottleneck workstation (S2), then analyzing the impact of reducing processing time at S3 on WIP. Focus on explaining the relationship between cycle time, throughput, and WIP. The answer should be structured into two parts, addressing each sub-question separately, with clear calculations and justifications.

Model Answer

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Introduction

In operations management, optimizing production processes is crucial for efficiency and cost-effectiveness. A key aspect of this optimization involves identifying and managing bottlenecks – the workstations that limit the overall throughput of the system. Understanding the impact of changes in processing times at different workstations on overall production and Work-In-Process (WIP) is fundamental to effective production planning and control. This answer will analyze the given production process, calculate the number of units produced, and assess the effect of a processing time reduction at workstation S3 on WIP levels.

(i) Units Produced in an 8-Hour Day

The production process has four workstations: S1, S2, S3, and S4. The processing times for each workstation are as follows:

Workstation Processing Time (minutes/unit)
S1 10
S2 15
S3 20
S4 12

The bottleneck workstation is S2, as it has the longest processing time (15 minutes/unit). We are given that 2 units of S2 are available. This means S2 can process a maximum of 2 units simultaneously. An 8-hour day is equivalent to 480 minutes.

The maximum number of units S2 can process in a day is calculated as follows:

  • Units processed by S2 per hour: 60 minutes / 15 minutes/unit = 4 units/hour
  • Since 2 units can be processed simultaneously, the effective processing rate is 2 units every 7.5 minutes (15/2).
  • Total units processed by S2 in 480 minutes: 480 minutes / 7.5 minutes/2 units = 64 units

Therefore, 64 units are produced in an 8-hour day. The throughput of the entire system is limited by the bottleneck workstation, S2.

(ii) Reduction in Work-In-Process (WIP) if S3 Processing Time is Reduced

If the processing time in S3 is reduced to 8 minutes, the bottleneck will shift to S2, as S2 still has the longest processing time (15 minutes). Reducing the processing time at a non-bottleneck workstation (like S3 initially was) does not necessarily reduce the overall Work-In-Process (WIP). This is because the system's throughput is still constrained by the bottleneck (S2).

Why? WIP is directly related to the cycle time and throughput of the system. The cycle time is determined by the bottleneck workstation. Reducing the processing time at S3 only allows units to move through S3 faster, but they will still accumulate at S2, waiting to be processed. The overall flow rate remains the same, dictated by S2.

To reduce WIP, the processing time at the bottleneck workstation (S2) needs to be reduced. If S2’s processing time were reduced, the cycle time would decrease, leading to a lower WIP level throughout the system. However, with S2 remaining the bottleneck, reducing S3’s processing time will primarily increase utilization at S3 and potentially reduce idle time, but it won’t significantly impact the overall WIP.

In fact, reducing S3’s processing time might even slightly increase WIP at S3 itself, as units will spend less time there and accumulate faster before moving to the bottleneck S2.

Conclusion

In conclusion, the production process is limited by the bottleneck workstation, S2, resulting in a throughput of 64 units per 8-hour day. Reducing the processing time at a non-bottleneck workstation like S3 does not inherently reduce the overall Work-In-Process (WIP) because the system’s throughput remains constrained by the bottleneck. Focusing on improving the bottleneck workstation is crucial for increasing throughput and reducing WIP levels. Effective operations management requires a thorough understanding of bottleneck analysis and its implications for production planning and control.

Answer Length

This is a comprehensive model answer for learning purposes and may exceed the word limit. In the exam, always adhere to the prescribed word count.

Additional Resources

Key Definitions

Bottleneck
A bottleneck in a production process is a constraint that limits the overall throughput of the system. It is the workstation or resource with the lowest capacity or longest processing time.
Work-In-Process (WIP)
Work-In-Process (WIP) refers to the partially completed goods that are currently in the production process. It represents the inventory that is being worked on but is not yet finished goods.

Key Statistics

According to a study by the Aberdeen Group (2018), companies that effectively manage bottlenecks experience a 15% increase in overall equipment effectiveness (OEE).

Source: Aberdeen Group, "Bottleneck Management: Driving Operational Excellence," 2018

A study by the APICS (now ASCM) found that companies with high levels of WIP often experience longer lead times and higher inventory holding costs (ASCM, 2020).

Source: Association for Supply Chain Management (ASCM), "The State of Supply Chain," 2020

Examples

Toyota Production System (TPS)

Toyota's TPS emphasizes identifying and eliminating bottlenecks through continuous improvement (Kaizen). They use techniques like value stream mapping to visualize the flow of materials and identify constraints.

Frequently Asked Questions

What is the difference between throughput and cycle time?

Throughput is the rate at which units are produced, while cycle time is the time it takes for a unit to complete the entire production process. They are inversely related – higher throughput means lower cycle time, and vice versa.

Topics Covered

Operations ManagementProductionWorkstation AnalysisBottleneck IdentificationProcess Improvement