“Pro-Active Governance And Timely Implementation (PRAGATI) is an innovative project of the Union Government.” Discuss its features and modalities.

Features of PRAGATI

PRAGATI is built upon several key features that distinguish it from traditional governance mechanisms:

• Multi-Modal Connectivity: PRAGATI facilitates interaction through video conferencing, web-based tools, and mobile applications, enabling seamless communication between various stakeholders.
• Centralized Dashboard: The platform provides a centralized dashboard for monitoring key projects and programs across different Ministries/Departments. This dashboard displays real-time data on project progress, timelines, and potential bottlenecks.
• Grievance Redressal Mechanism: PRAGATI integrates with the Public Grievance Redressal System (PGRAMS), allowing for the monitoring and resolution of public grievances in a time-bound manner.
• Project Tracking: It enables tracking of projects from their inception to completion, identifying and addressing issues that may hinder their timely implementation.
• Outcome-Based Monitoring: PRAGATI focuses on monitoring outcomes rather than just outputs, ensuring that projects deliver tangible benefits to citizens.

Modalities of PRAGATI

The functioning of PRAGATI involves a structured process with clearly defined roles and responsibilities:

1. Regular Meetings

PRAGATI meetings are held approximately every month, chaired by the Prime Minister. These meetings involve:

• Sectoral Group Meetings: These meetings focus on specific sectors (e.g., infrastructure, agriculture, health) and involve Secretaries of relevant Ministries/Departments.
• Review of Projects: Projects facing delays or challenges are reviewed in detail, with officials accountable for explaining the reasons for the delays and outlining corrective measures.
• Grievance Redressal: A significant portion of each meeting is dedicated to reviewing and resolving public grievances escalated through PGRAMS.

2. Technology Platform & Data Integration

PRAGATI leverages technology to streamline its operations:

• Data Integration: Data from various sources, including Ministries/Departments, state governments, and PGRAMS, is integrated into the PRAGATI platform.
• Real-time Monitoring: The platform provides real-time monitoring of project progress and grievance redressal status.
• Automated Alerts: Automated alerts are generated when projects deviate from their timelines or when grievances remain unresolved for extended periods.

3. Accountability Framework

PRAGATI establishes a clear accountability framework:

• Designated Nodal Officers: Each Ministry/Department has designated nodal officers responsible for updating project information and addressing grievances on the PRAGATI platform.
• Performance Tracking: The performance of nodal officers is tracked based on their responsiveness to issues and their ability to ensure timely project implementation.
• Direct Intervention: The Prime Minister’s direct involvement in PRAGATI meetings ensures that critical issues receive immediate attention and resolution.

Example of PRAGATI in Action

Consider the case of the Bharatmala Pariyojana, a massive road infrastructure project. Through PRAGATI, the progress of land acquisition, forest clearances, and construction activities were closely monitored. Bottlenecks were identified, and inter-ministerial coordination was facilitated to expedite the project. Similarly, grievances related to road quality or project delays were addressed promptly through the platform.

Component	Description
Meetings	Monthly meetings chaired by the PM, involving sectoral groups.
Technology	Integrated platform with real-time data, automated alerts.
Accountability	Nodal officers, performance tracking, direct PM intervention.