With reference to the Consumer Disputes Redressal at district level in India, which one of the following statements is not correct?
- AA State Government can establish more than one District Forum in a district if it deems fit
- BOne of the members of the District Forum shall be a woman
- CThe District Forum entertains the complaints where the value of goods or services does not exceed rupees fifty lakhsCorrect
- DA complaint in relation to any goods sold or any service provided may be filed with a District Forum by the State Government as a representative of the interests of the consumers in general
Explanation
Statement C is incorrect because the pecuniary jurisdiction of the District Commission was changed under the Consumer Protection Act 2019 and subsequent rules. While the old 1986 Act had a lower limit, the current rules specify that the District Commission has the power to entertain complaints where the value of goods or services paid as consideration does not exceed rupees fifty lakhs. However, at the time this specific question was framed by UPSC based on earlier rules, the threshold mentioned in the option did not align with the prevailing legal limit or the specific amendment levels. Under the most recent Consumer Protection Rules 2021, the District Commission entertains complaints up to fifty lakhs, but statement C is often identified as the incorrect one in older contexts because the previous limit was twenty lakhs, and the 2019 Act initially set it at one crore before it was revised again. Therefore, in the context of typical exam patterns, C is the factual outlier regarding the specific monetary ceiling.
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