UPSC Prelims 2011·CSAT·Decision Making·Administrative Scenarios

Each item describes a situation and is followed by four possible responses. Indicate the response you find most appropriate. Choose only one response for each item. The responses will be evaluated based on the level of appropriateness for the given situation You have been asked to give an explanation for not attending an important official meeting. Your immediate boss who has not informed you about the meeting is now putting pressure on you not to place an allegation against him / her. You would

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  1. Asend a written reply explaining the factCorrect
  2. Bseek an appointment with the top boss to explain the situation
  3. Cadmit your fault to save the situation
  4. Dput the responsibility on the coordinator of the meeting for not informing.

Explanation

A is correct because it is professional, factual, and creates a record. By sending a written reply explaining that you were not informed about the meeting, you state the truth without making an "allegation" in a confrontational manner, while also protecting yourself from future blame. Analysis of other options: B) Seeking an appointment with the top boss immediately escalates the situation without first addressing the direct request for an explanation. This can be seen as bypassing the chain of command prematurely. C) Admitting your fault when you are not at fault is unethical and damages your integrity and professional record. It protects your boss at your expense. D) Putting the responsibility on the coordinator might be unfair or inaccurate, as your immediate boss was responsible for informing you. This is an attempt to shift blame rather than address the factual situation or the pressure from your boss.
Decision Making: Each item describes a situation and is followed by four possible responses. Indicate the response you find most appropri

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