UPSC Prelims 2012·CSAT·Decision Making·Administrative Scenarios

The given item describes a situation and is followed by four possible responses. Indicate the response you find most appropriate. Choose only one response for each item. The responses will be evaluated based on the level of appropriateness for the given situation. You are handling a time-bound project. During the project review meeting, you find that the project is likely to get delayed due to lack of cooperation of the team members. You would

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  1. AWarn the team members for their non-cooperation
  2. BLook into reasons for non-cooperationCorrect
  3. CAsk for the replacement of team members
  4. DAsk for extension of time citing reasons.

Explanation

Option B is correct because a responsible project manager first seeks to understand the root cause of an issue before taking action. Lack of cooperation can stem from various reasons like unclear roles, workload, interpersonal conflicts, or lack of resources. Investigating these reasons allows for targeted solutions, fostering a more collaborative environment and potentially getting the project back on track. A) Warning team members (A) is a confrontational approach that addresses the symptom but not the cause, potentially worsening morale and cooperation. C) Asking for replacement (C) is an extreme measure, disruptive, time-consuming, and doesn't address potential systemic issues. D) Asking for an extension (D) is premature; a leader should first attempt to resolve internal issues before seeking external concessions, as it doesn't solve the underlying problem of non-cooperation.
Decision Making: The given item describes a situation and is followed by four possible responses. Indicate the response you find most app

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