UPSC Prelims 2026·CSAT·other·interpersonal skills and communication

Match List-I with List-II and select the answer using the code given below the Lists : List-I (Tool of communication) A. Memorandum B. Flyer C. Bcc D. Minutes List-II (Purpose) 1. To record decisions 2. To inform confidentially 3. To intimate a directive 4. To disseminate non-targeted information Code :

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Last updated 25 May 2026, 8:23 pm IST
  1. AA-1, B-4, C-2, D-3
  2. BA-1, B-2, C-4, D-3
  3. CA-3, B-4, C-2, D-1Correct
  4. DA-3, B-2, C-4, D-1

Explanation

The correct answer is Option C.

Here is the correct matching of communication tools with their primary purposes, based on standard business communication principles:

  • A. Memorandum (3. To intimate a directive): A memorandum (or memo) is a formal internal communication tool used within organizations to issue policies, directives, or important administrative updates to employees.
  • B. Flyer (4. To disseminate non-targeted information): A flyer is a broad-reach communication medium designed for mass distribution. Its goal is to spread awareness to a general, non-specific audience rather than targeted individuals.
  • C. Bcc (2. To inform confidentially): "Blind Carbon Copy" (Bcc) is an email feature that allows a sender to securely inform an individual without revealing their email address to other recipients, thereby maintaining confidentiality.
  • D. Minutes (1. To record decisions): Meeting minutes are the official written documentation of a formal meeting. Their primary administrative purpose is to accurately record the discussions held, action items assigned, and decisions finalized by the attendees.

Why the other options are incorrect:

  • Option A is incorrect because it confuses the purpose of a Memorandum (intimate a directive) with Minutes (record decisions).
  • Option B is incorrect because it wrongly suggests that Flyers are for confidential communication and that Bcc is for non-targeted dissemination, which completely reverses their actual functions.
  • Option D is incorrect because it similarly swaps the established functions of Flyers (public/non-targeted dissemination) and Bcc (confidential information).

Takeaway: Remember the functions practically: Memos Move directives, Minutes Make records, Flyers Find everyone (non-targeted), and Bcc Blinds the rest (confidential).

other: Match List-I with List-II and select the answer using the code given below the Lists : List-I (Tool of communication) A.

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